Our previous discussions here have revolved around auto repair secrets and how some auto repair shops resort to fraud when dealing with customers, employing several techniques that rip off people who bring their car in for repair. But, added to these, we have also discussed means by which we can avoid being a victim to these scams and how we can avoid being ripped off.
In this post, we’ll take a look at the importance of asking a warranty during a repair. Yes, you don’t only ask a warranty when you get your car from the dealer. During a car repair, you should also pay attention to the warranty provided by the shop that conducted the service or repair. A warranty will serve here as an assurance that the service performed is efficient, and that your car will remain in top shape for a specific amount of time.
There are two kinds of warranty that you can ask from a shop: warranty on labor and warranty on parts (in case the part is from the shop). Asking for a warranty will deter any mechanic from performing inefficient or loose work on your car, because they’ll still be the one to do it should it fail before the warranty is up—and you’re not going to pay them.
When asking for a warranty, however, remember that you don’t simply ask for the word or the assurance of the mechanic. Have the warranty placed in writing as your proof someday should you find the need to go back to the shop early on due to a problem with the service performed or due to the premature failure of the part installed.
This is especially important in cases when a shop tells you that it has installed a brand new part when in fact it didn’t. A written warranty is your shield against a rip-off.
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