Sure, many mechanics are dishonest. Many shops are out to rip you off. And many car owners have been victims of these mechanics and shops. There’s just one question that you have to ask, though: what is being done about this? Well, there are institutions that help victims deal with problems with auto repair shops.
You have to understand, though, that everything should come from the end of the car owner. The mentioned institutions won’t be able to do anything if the car owners will not cooperate and take the lead. The first thing to do about this is to merely learn to complain and to fight for one’s rights. Complaining is actually the key.
This is where the difference lies. In actuality, there are a lot of auto repair rip offs happening today. But, not all of these rip-offs are known to us. Why? Because not all of these are reported. Because not all individuals complain. Because not all car owners resolve to fight for their rights even if they find out they’ve been ripped off. And as long as the situation remains like this, nothing will happen; the practice will continue.
So, as a car owner and as a customer, you must recognize your right to complain whenever you become unsatisfied with the service that you have received. I have already talked about the proper way to complain in one of my previous posts, and that can serve as your guide so that you’ll get desirable results. Remember that by complaining, you do not only get justice; you also bring to light circumstances like this and you help other victims get justice for themselves.
So speak up and assert your right. This is not only a benefit that you can enjoy but also a responsibility on your part.
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