Showing posts with label auto repair rip-offs. Show all posts
Showing posts with label auto repair rip-offs. Show all posts

Thursday, June 2, 2011

Coolant Flushes: How Necessary? How Often?

Next to an oil change, a coolant flush is probably one of the most commonly offered services in an auto repair shop. And, it is one service that sometimes lends itself as a tool for a rip-off.

For one, many shops charge a very high rate for a coolant flush. I’ve heard of a shop that charges around $115 for the said service, saying that the job consumes a lot of time to finish. In reality, it’s a pretty simple job that even average car drivers can easily accomplish on their own. Of course, you just have to be careful in handling the coolant.

In other instances, some shops would recommend the service even if it’s not yet time to flush the coolant. They’ll look at your car and inspect it according to the problem that you mention, and just tell you that you also need new coolant. As a car owner, it’s your responsibility to know when the correct interval for changing coolant in your vehicle is. The absence of knowledge can easily lead you to take on the suggestion of your mechanic even if it’s not yet really time for a coolant flush.

Aside from the knowledge of the correct coolant interval in your car, you also need to be familiar with the type of coolant that is in your vehicle. There’s a new “breed” of coolant nowadays that requires a longer time to flush, unlike the usual ethylene glycol. If you have the coolant whose change interval is 100,000 miles, you will need less frequent coolant flushes. Check out the information in your car manual to learn more about the correct flushing interval. This knowledge can help you save a lot on car maintenance and automotive services while also making you less prone to automotive rip offs.

Tuesday, May 31, 2011

The Effects of Auto Repair Rip Off: More than Just the Expense

Auto repair rip offs leave a bad taste in the mouth for many reasons, foremost of which is the ballooning cost that these demand from car owners. But, while the focus has always been on unnecessary and huge repair expenses, there are actually more to these illegal practices. Other than the money you spend for nothing, there are other crucial concerns. Check these out:

1. Safety
Shoddy automotive work can mean premature part damage, non-functioning components, and unexpected system failure—and all these can lead to accidents. If the rip off had been done on a repair involving a crucial system like the brakes or the steering assembly, you’ll never know what might happen while you’re driving on a busy highway.

2. Convenience
Poor repair would almost always result in the failure of the part or assembly involved, and this would just mean the need to return to the shop, or to another repair facility—wasting your time, effort, and energy. If you’re going on a long travel, the sudden breakdown of the parts would mean a lot of trouble for you.

3. Trauma and stress
Most individuals who have experienced an auto repair rip-off become traumatized after the incident, especially if there’s harassment or outright hostility involved. It’s no wonder many people view the auto repair industry with disfavor—because of these incidents. Some people even reach the point of dreading instances of going to auto repair shops, fearing that they’ll encounter an experience similar to a past one.

So you see, the effects of auto repair rip offs reach far and wide—these effects go beyond the money involved. And sad to say, the positive elements of the industry and the picture of honest mechanics are losing the limelight, replaced by those of the unscrupulous individuals who take advantage of unsuspecting car owners.

Wednesday, May 4, 2011

Some Hard Facts You Need to Swallow When You Bring Your Car to a Shop

Auto repair rip-offs are becoming more common these days in the auto repair industry. Other than this, repair rates are also getting higher. There are things, however, which you may find hard to accept but are actually acceptable trends that have developed in the said industry over the years. There are also certain truths about rip-offs that may sting, but are worth considering. Take a look at these:

  1. When you bring your car to a shop for repair, you don’t actually pay just for the repair. In reality, the total amount that you pay does not cover the labor and parts alone. For one, there’s tax. Added to this, the fact is that a portion of your payment is also for shop tools, another portion is for the operating maintenance of the shop, and so on and so forth.
  1. When you pay for a certain task, you don’t pay for the actual number of hours consumed to do the work; you pay for the projected number of hours for that work. This is the case with many shops. For every kind of task, the car manufacturer estimates the number of hours needed to accomplish the said task. And, it is in that on which many mechanics rely. For instance, if the manufacturer of your car says that replacing its alternator can be done for a couple of hours, the mechanic will charge labor for two hours, even if he was able to finish the task in less than that amount of time.
  1. If you’ve been ripped off, you’re part of the blame. This may sound cruel, but in most cases this is true—you have a teeny tiny bit of percentage of blame for what happened. In the first place, you should know enough to watch out for things like rip-offs. You should familiarize yourself with your vehicle. And you must shop for a trusted shop. But whatever your mistake here, you can rectify by complaining about the shop who did the rip off. That’s the first step.

Tuesday, May 3, 2011

The Right to Complain

Sure, many mechanics are dishonest. Many shops are out to rip you off. And many car owners have been victims of these mechanics and shops. There’s just one question that you have to ask, though: what is being done about this? Well, there are institutions that help victims deal with problems with auto repair shops.

You have to understand, though, that everything should come from the end of the car owner. The mentioned institutions won’t be able to do anything if the car owners will not cooperate and take the lead. The first thing to do about this is to merely learn to complain and to fight for one’s rights. Complaining is actually the key.

This is where the difference lies. In actuality, there are a lot of auto repair rip offs happening today. But, not all of these rip-offs are known to us. Why? Because not all of these are reported. Because not all individuals complain. Because not all car owners resolve to fight for their rights even if they find out they’ve been ripped off. And as long as the situation remains like this, nothing will happen; the practice will continue.

So, as a car owner and as a customer, you must recognize your right to complain whenever you become unsatisfied with the service that you have received. I have already talked about the proper way to complain in one of my previous posts, and that can serve as your guide so that you’ll get desirable results. Remember that by complaining, you do not only get justice; you also bring to light circumstances like this and you help other victims get justice for themselves.

So speak up and assert your right. This is not only a benefit that you can enjoy but also a responsibility on your part.

Tuesday, April 26, 2011

Mechanic Rudeness and Inefficiency

Many of us have had our share of nightmares when dealing with auto repair shops and shop mechanics—from mechanics that will perform unneeded repairs just to charge a higher fee, to those that will tell you they’ve replaced a part even if they actually didn’t, and those that will perform a repair that you did not permit and then charge you for it later on. Other than these, however, there are also mechanics who are outright rude to their customers.

I have a buddy who once encountered a mechanic that performed a wrong job, and then threatened him when he complained about the job. Some mechanics use physical intimidation to get away from their deeds, and many poor customers give in to this tactic, suffering from unsatisfactory service and sometimes, even more damage and expenses than what was originally present.

Some mechanics are merely irresponsible, leaving their customers hanging when they leave an automotive job while it’s not yet done. And the result? Well, the poor customers are left without a car for several days. Others are merely inefficient, repairing a car, only to cause more damage and then make excuses, telling the customer that the new problem is totally unrelated to the first one.

Most unscrupulous mechanics choose their victims carefully. They get easily rude to people they think will not stand up to them. Others may simply be enjoying the feeling of being in control, especially if they encounter a customer who knows nothing about his vehicle and who solely relies on the mechanic’s words.

And sometimes, mechanics get away with these because customers don’t complain. As a good advice, customers should always be assertive and should know their rights. And when a problem happens, there are always institutions to which one can file a complaint against the erring shop or mechanic. 

Friday, April 1, 2011

Friday’s Advice: Do You Want a Coolant Flush With Your Oil Change?

It’s time for your oil change again, and you bring your car to your local auto parts repair shop for the job. Then the mechanic says, you also need a coolant flush. A coolant flush?!

One of the misconceptions that many drivers have is the need to flush the coolant every time you have an oil change. Given the fact that the coolant does a lot in your vehicle—it dissipates engine heat and prevents the onset of corrosion in your engine and in other parts where the said substance circulates. And while the coolant does all these, it has to keep its anti-freezing and anti-boiling properties. No wonder it wears out over time, and failure to notice this can cause a considerable amount of damage to your car engine.

However, this doesn’t necessarily warrant a coolant flush as frequent as your oil change. In reality, when you look at your car owner’s manual, most will indicate and suggest a 60,000-mile coolant flush interval.

What you actually have to look into when it comes to the coolant in your car is a possible leak. Here, there’s no interval when it comes to doing inspection. You have to be vigilant, do an inspection as often as you can, especially if you get any indication that you’re running low on coolant, and more especially if this happens frequently, even right after you do a refill.

When it comes to coolant, as well as the flush and refill of other liquid substances in your car, the best reference still remains to be your car owner’s manual. You’ll even find some tips in your manual that can help you get the most from your coolant. Now that you know this, it would be easy to say no to your mechanic when he offers a coolant flush together with your needed oil change.

Wednesday, March 30, 2011

Inspecting Your Vehicle after a Repair

One of my posts last week was about doing a test drive before and after an auto repair—before to make a more thorough diagnosis as needed, and after to check whether the problem has totally disappeared. In connection with this last point, there are many other things that you can do to completely check your vehicle after a car repair and ensure that all the needed repairs have been done and that no rip-off had occurred.

Of course, the first thing that you need to check is the component that was repaired. If you brought your car to the shop because of power windows that won’t go up or down, for instance, the windows are the first things to check after the repair. As I have mentioned in my last post, there are instances when a test drive is advised—if the repair done has to do with the suspension, steering, or brakes. Simple repairs will require no complicated inspection afterwards. However, if you brought your car to a shop because of damage caused by a collision, inspection after repair is critical. Why? Well, some components may appear fine at the outset even if they’re actually not, and the problem will only be observed after a while.

In instances like the one mentioned above, you may need to have a trusted mechanic accompany you to the repair shop to do the complete inspection of the repair done and guarantee that everything was done right. The shop should give you a repair order, or a list and breakdown of all the repairs completed in your car, together with all the parts replaced and the corresponding charges for each repair or replacement (more on repair order in one of my next posts). Refer on this list for the parts and systems that you need to check.

Wednesday, March 23, 2011

A Look at the Science of Upselling

Have you ever brought your car to a shop for a simple oil change, only to end up having all your filters and tires replaced? You might feel bad about the shop and about yourself after the incident, not able to explain how you were tricked into giving in to the mechanic’s suggestion when all you really wanted in the first place was a simple change of oil! Well, this happens all the time, and we’ve had some mention of this in the past.

That, friends, is what you call upselling. That is a selling technique that many establishments employ, not only auto repair shops. Even fast food chains employ that technique. Remember the time you gave in to the counter personnel’s suggestion to upgrade your fries and drinks? That’s upselling, and there’s nothing illegal about it.

As a car owner, however, you’d want to avoid incidents like this. Often, the extra services offered to you may not actually be necessary, so you’re just like wasting money. To avoid falling into this technique (or trickery, as you may want to call it), you must anticipate upselling when you bring your car to the shop. And, you must have the courage to say no when the mechanic starts his litany of extra service offers.

If you tend to give in easily, bring a list of services that you want performed on your car when you go to the shop, and show the list to your mechanic. Tell him that those services are the only (and you mean the ONLY) services that you want done. Once he insists anything, just refer on the list and remember—that’s all you need, and nothing more. Upselling will always be a part of any business enterprise, but you can deal with it effectively if you’re prepared.

Thursday, March 17, 2011

Prioritizing to Save on Auto Repair Costs

You bring your car to the shop to have a particular problem checked. After diagnosis and some other mechanical works, the shop technician tells you there are a few other problems in your car that need to be addressed. Wait! They’re not within your budget! What do you do? And how can you be sure you’re not being ripped off?

First step: prioritize.

Prioritize according to the gravity of the problem.
Ask the mechanic which of these repairs are needed as a matter of life and death (just like the brakes). Then, ask which of these can wait for a little while longer without putting you or your car in danger. Go only for those that are so serious you can’t drive your car without paying attention to them. Then, schedule the less serious ones later on.

Prioritize according to the most major issue.
Ask the mechanic which of the problematic parts is on the verge of total and complete failure—the kind whose difference between functioning and non-functioning is just a strand of hair. Ask also which of the damaged parts are still in functional condition and can still work at their present state. Then, pay attention to the part with the most serious issue.

Prioritize repair over replacement, or replacement over repair, according to the situation.
I have already mentioned this in one of my previous posts. A repair is often less costly than a replacement in many instances (there are only a few exceptions), so try to ask whether a repair is a good option. There are instances, however, when a replacement is a more practical option, depending on the specific problem. Ask your mechanic which is better, and go for it. Who knows, there’s only one problem that actually needs a new part while all the other problems can be solved by a simple fix.

Wednesday, March 16, 2011

Paying Less and Avoiding Rip Offs with Lower Cost Alternatives

Despite all the DIY automotive works available for average drivers and vehicle owners to perform, there are still certain tasks that are too heavy for individuals without proper training and are best left in the care of professional mechanics. So, how can you save on these? How can you avoid possibilities of being ripped off?

Well, remember that mechanics want to earn. When you bring in your vehicle for repair, many of them would suggest the repair that will give them the most earnings, and a repair that will be easiest to perform on their part. But, you must know that there could be other options available.

One way to save is to ask your mechanic upfront if there are other options or alternatives available other than the one being suggested by the mechanic. For instance, if the mechanic is suggesting to replace a certain part that is already showing signs of damage, ask if there is any way the said part can be repaired, or if it would be cheaper if only the specific component of the part is replaced instead of the entire part (i.e. replace just the damaged light bulb instead of replacing the entire lighting assembly).

Any reasonable mechanic, and one who wants to establish a good relationship with you, will explore other means of solving the problem at a lesser cost. If you have the chance to do a research, you can find out on your own whether there is another way to solve a car problem other than the expensive and more common means.

By exploring all the other alternatives, asking the right questions, and doing the necessary research, you can save more and you’ll be able to leave the auto repair shop without feeling like you have just been ripped off big time. 

Friday, March 4, 2011

Friday’s Advice: What Happens if Car Problem Symptoms Return After a Repair?

In many of the previous articles that I posted in this blog, I have mentioned several types of car repair rip offs being practiced by some of the auto repair shops and auto repair mechanics out there. These rip offs take on many forms, but they have one thing in common—they make you spend more than you should, and you don’t get additional benefits at all.

One common form of rip off that you will encounter in your auto repair experiences comes in the form of a repair that does not actually solve the problem. This happens when auto repair mechanics do a trial and error in determining the problem of your car, and take a chance at solving the problem by replacing or fixing this or that component—without actually being 100% sure that the replacement or fix will work and solve the problem.

No mechanic is perfect, yes, and some of them are as clueless as you are when it comes to the problem of your vehicle. To avoid encountering a problem like this, it’s advised that you open the issue upfront with the mechanic even before the repair is performed. Ask what they would do in case such a situation arises. The most reasonable solution to this problem would be for the shop or mechanic to fix that problem again without charging you for the procedure, but not all shops will give that guarantee. In many instances, you will have to avail, and pay for, a second repair.

So, asking your mechanic upfront will bring you on equal grounds. Watch how your mechanic responds to the question, and remember that you should get a concrete answer. Don’t put up with as vague an answer as “depending on the situation” or “it’s a case to case basis.” You need the right to know exactly what to expect to ensure that you will avoid double spending.

Thursday, March 3, 2011

A Look at Highway Rip Offs

Some people call them highway thieves, others call them highway bandits—and for good reason. These names pertain to road or highway mechanics, and they’re called such because there are some of them who take advantage of travelers that get stranded on the road because of a car problem or car defect.

Knowing that these car drivers have nowhere to turn to, some highway mechanics take advantage of the situation to rip customers off and to earn hundreds of dollars. What is otherwise a very simple and small repair is blown up to great proportions. Sometimes, there have even been reports of these mechanics doing the damage themselves. And, the poor driver has no choice but to pay the amount given by the mechanic if he doesn’t want to get stranded.

As a sort of precaution, there are things you can do to avoid being ripped off on the road. If you’re going on travel, you need to be sure beforehand that your vehicle is in good driving condition. Have your trusted local mechanic inspect it thoroughly to be able to address any problem that might crop up later on. Avoiding any car trouble is the first step to avoiding a rip off.

If you’re already on the road and your car breaks down, you can try to reach your local mechanic back home. He may know someone in the area with whom you can entrust your car. He may be affiliated with one of the shops nearby, and he can refer your vehicle. This is another means to avoid a rip off as a shop referred by your trusted mechanic is not likely to rip you off compare to one that you are not familiar with in any way.

With these pointers in mind, you can be at peace on your travels knowing that you’re not in for a huge headache.

Tuesday, February 22, 2011

Most Common Victims of Rip Offs

Auto repair rip-offs can happen to anyone, but there are people who are more prone to rip-off than others. If you are included in these categories or if you get into the situation mentioned here, you must be doubly careful when dropping your car off to a shop for an auto repair.

Check below for the most common kinds of people who fall into a rip-off:

1. Those who don’t know anything about their car. People who are not familiar with their vehicle are easy to see—in the way they act and in the things they tell their mechanic. These people are very easy to deceive because they’re clueless. Sometimes, they also get intimidated, so they have the tendency to simply say “yes” to everything the mechanic says.

2. Those going on a trip. I’ve said this before, and I’ll say it again. Don’t tell your mechanic when you’re going on a trip because he may just get ideas knowing that you’re concerned about your car’s condition, your safety, and your convenience—and you’ll more likely to agree when the mechanic sells you stuff related to these.

3. Those who are only visiting the area. Again, don’t let your mechanic in on the fact that you’re not from the area and are only visiting. Translation: This is your first and last time in the shop. So, even if the shop rips you off, there’s little chance that you’ll go after it.

4. Those who are not involved in the repair process. This includes people who are careless about their car, those who do not really care that much about how the process goes as long as it’s done. If the mechanic suspects this, he could use this to rip you off.

5. Women. Need I say more? Many mechanics think that women are easier to rip off. So if you’re a woman, always be on the lookout.

Thursday, February 3, 2011

How Some Shops Find Customers to Rip Off

You know by now that there are shops that try to squeeze as much as they can from their customers. This is done in many different ways: by suggesting parts to be replaced or services to be performed, when these are not actually necessary; by charging their customers with fees for services that were not actually performed or parts that were not actually installed; and the list could go on and on.

Now, what are the tactics that some mechanics use in order to determine their victim or to know whether a customer can be ripped off?

1. They gauge whether the owner is knowledgeable or not. They know that those who don’t know anything about their car are easier targets, so they look for clues that will tell them whether the client has some knowledge about his car.

2. They look for information about the owner. Some information about the owner (whether he is a performance enthusiast, whether he is a family man, whether he is going on a long travel, or whether he is not from the area and is only passing by) are some things that certain shops look into in order to find some ways to rip off their client. For instance, if they know the customer is not from the area and might not come back after the service, then they see it as an opportunity for a rip-off—they can get away with it easily afterwards.

3. They take the time to feel their client. People who are intimidated by cars and by auto repairs give off some vibes and signals that serve as red flag for mechanics who are on the lookout for customers to rip off. It is because of this that you should feel confident about your car, and that can only happen if you familiarize yourself with it and with the problem.

Wednesday, January 19, 2011

Money Talk with Your Mechanic

Do you know how to discuss money and payments with your mechanic without alerting him and giving him any opportunity to rip you off? Sure, there are many honest mechanics out there, but there are also unscrupulous ones looking for every opportunity to rip you off. And if you’re not yet so sure of your mechanic, you need to be careful when it comes to discussing anything money related.

Your attitude towards money may just be the needed invitation of your mechanic to perform his deceiving tricks on you. So, which type of money attitude is so appealing to a mechanic?

The first, most appealing money attitude for a mechanic is the “I could care less” attitude. When it comes to auto repairs, this attitude is evident among people who would say things like “I don’t care how it costs—just fix my car” or something like “Do everything that needs to be done to fix the problem.” These statements show a mechanic that you don’t care how much you spend and that you are capable of paying a lot, and this is one huge invitation for a rip-off.

Another attitude would be the opposite extreme of this, the so-called “I want the cheapest” attitude. Statements like “I want the cheapest part that you have” or “What’s the cheapest way to do this?” will tell a mechanic that you’re not so concerned about the quality of the part to be installed or the work to be done as long as it’s cheap. And, this could lead to the use of substandard components or subpar services.

Although we all want to get the cheapest rate, the way to talk to your mechanic about money is to express that you want the best service at a reasonable rate. Talk confidently and be honest about your budget. Talk openly about the options. This way, your mechanic will see you as a responsible vehicle owner and will most likely treat you with respect.

Tuesday, January 18, 2011

Auto Repair Shop Quota: What Is This All About?

Are you aware of the work policies in your trusted auto repair shop? Have you heard of such things as quotas from your mechanic? Chances are, you haven’t. Things like this are not openly discussed in these shops.

The fact is, most shops implement a quota or incentive system that pays their mechanics according to the number of hours billed. What does this mean? The more the number of hours billed from customers (meaning, higher expense), the higher the fee to the mechanic. Most mechanics have to meet a daily or weekly quota, the failure of which can lead to their termination.

And what is the implication of this? Well, this policy forces mechanics to prioritize the quantity of work accepted over the quality o f work performed. Because mechanics have to meet a quota, they need to have more customers. As a result, it pushes them to rush their work and to focus less on the efficiency of the task accomplished.

Although you may think that this is unintentional on the part of the mechanic, this is still a form of rip-off. This is one of the reasons mechanics resort to offering services that a car doesn’t really need, or billing you for a service or job that they will not actually perform.

This practice often happens in flat rate auto repair shops. And, it leaves a lot of space for questioning and suspicion. If there’s any way you can find whether your trusted shop is a flat rate shop, do it. And when you find that it is, be wary and be observant about possible practices that you may not know are already ripping you off.

To be or not to be ripped off—sometimes, you can put the decision in your hands. By being cautious and observant, you eliminate the chances of being deceived.

Saturday, January 8, 2011

DIY Saturday: Three Basic Automotive Tasks that You Can DIY

It’s Saturday once again, and it’s time for our DIY post. This Saturday, let’s talk about three of the different basic car maintenance tasks that are easy to DIY, no need to go to the shop and pay the mechanic just to do them. Plus, of course, fewer instances of shop visit, less chances of getting ripped off.

In your vehicle, there are certain tasks that have to be performed periodically in order to keep certain parts and systems in great working order. And, frequent visit to mechanics for these jobs can mean more expenses. So, better do them yourselves, right?

  1. Oil change. Oil is used for lubricating metal engine parts in order to keep their operation smooth and prevent friction-caused problems. As the oil circulates around engine components, it collects particles that may clog metal parts. Plus, the changing temperatures in the engine make the oil lose its viscosity over time. So, it has to be flushed and replaced after a while. The flushing and filling process is simple and can be done by any average DIYer.
  1. Tire pressure check. Maintaining the correct pressure of your tires is crucial before your every drive, especially if you’re going on a long travel. Improper pressure on the tires can cause poor fuel efficiency and affect the speed by which your car moves. Plus, in certain instances, this can lead to accidents. Fortunately, checking your car’s tire pressure is easy with the use of an air pressure gauge.
  1. Wiper blade replacement. The wiper blades are important components that keep your windshield clean and clear, ensuring that you see the road ahead with full clarity. The blades are made of rubber, and they can deteriorate over time. But, replacing them is actually easy, so you should have no problem doing that.
The mentioned tasks are easy to do, and they’re a good project even for those who just want to start practicing DIY in their vehicles. Let’s start looking at the procedures involved in doing these maintenance tasks in the upcoming Saturdays.

Wednesday, January 5, 2011

Friday’s Advice: Approaching a Service Manager for a Complaint

Most people are peaceful by nature. We avoid confrontations. We want to live in harmony.

But, all that could be lost when dealing with an auto repair rip-off. Much as we would like to be peaceful, we sometimes have to stand up to those who are taking advantage of us.

However, when it comes to automotive rip-offs, there are still positive ways to approach the issues. When complaining to the management of an auto repair shop, there are some steps to take to make the process as smooth and as peaceful as possible:

Prepare your receipt and paper works. You’d want to be ready and you’d want to have all the proof that you need to back up your complaint, so have everything prepared. Complaining without proof of your complaint is like going to a battle without a sword, so it’s almost always bound to fail.

Be objective. Keep to the facts – what the problem is and what you’re complaining about. Sometimes, you may have the tendency to exaggerate or overreact because of your anger towards what happened, but that won’t help. That will only intensify the argument and the heat. Keep your emotions at bay so that everything will be smooth.

Clearly state what it is that you want. Do you want a refund? Do you want the service to be performed again free of charge? Be direct. Sometimes, all it takes to get what you want is to ask for it. Most auto repair shops would want to make amends and reclaim their destroyed reputation.

Remember: it is your right to complain if you are not satisfied with the service that you get. But, to be sure that your complaint will have a good result, do it the right way – you and the repair shop should be both satisfied at the end of the negotiation.

Wednesday, December 29, 2010

Common Add-Ons that Some Auto Repair Shops Insist

Have you ever been talked into buying something, only for you to realize later on that you don’t really need that thing? That practice is common even in auto repair shops. Because shops want to earn as much as they can (who doesn’t want revenues, anyway?), some of them resort to sales talk, convincing customers that they need to replace certain parts in their vehicle.

Now how do you know whether your mechanic’s suggestion is valid, or if he’s only trying to talk you into spending more?

* Tire change. Some mechanics will offer to change all your vehicle tires for a discounted amount. Though you may think that this is a good offer, you need to be sure that your tires are really nearing their lifespan. What you need to check are the treads in the tires. Are the treads still within the prescribed limit? If they’re not anymore, then you can take on the suggestion of the mechanic. Otherwise, refuse to have the tires changed.

* Filter change. This is another common item that mechanics seem to have interest in. You’ll find different filters in your vehicle, and some mechanics will insist on changing a filter for safety purposes. Filters do help in keeping your vehicle in good working condition. But, know that they don’t actually require frequent replacement. If there’s one filter that you need to change regularly, that’s your oil filter. The ideal interval for replacing this filter is every oil change. Other than this, the rest of the filters don’t have to be replaced frequently. Check your manual for the correct replacement interval of each.

It’s so easy to be ripped off if you’re in the dark when it comes to the different parts of your vehicle. So, familiarize yourself with these parts and their replacement intervals so that you’ll be less likely to fall into fraud.

Thursday, December 23, 2010

Being at Peace While Your Car is in the Shop

Do you find yourself always worrying every time your vehicle is in the auto repair shop, especially when you leave it for a long time such as overnight? Do you always worry that the shop personnel will do something wrong with your ride or try to rip you off? Well, that feeling is natural. But, the good news is that there are some things that you can do in order to keep your worry away and to have peace of mind while you’re home and your car is at the shop.

Before Bringing Your Car in for Repair: Scout for Good Shops

As has always been said before, trusted shops are treasures that you would want to keep throughout your vehicle ownership. Nothing beats knowing that your vehicle is in good hands even while you’re away and your ride is in the shop.

When the Car is Already in the Shop: Keep Everything Clear with the Shop Personnel

Upon bringing your vehicle in, tell your mechanic what the problem is, tell him the symptoms, and tell him what you want done. Be clear about every single detail, and be clear about the fact that you don’t want any repair performed without your permission. If at all possible, leave your number so that they can call you if they need to do something on the car that you need to know.

After the Repair is Done: Be Prepared to Ask and Inspect

If you know what your car has gone into, you’ll be ready to face any problem that you may see after the repair is done. Car part not replaced? Service not performed? You should be aware of these possibilities and you should be ready to check what you need to check when the repair is done. Knowing what you must look for will ensure that you will not fall into deception, so you won’t have to worry.