Thursday, May 19, 2011

A Look at After Warranty Assistance

Most warranties cover three years, but do you know that the said rule can be bent a little when needed? About.com talked about what is so-called as a “secret warranty.”

What exactly is this kind of warranty, and how can it benefit you? Well, this is an after warranty assistance, a kind of “warranty after the warranty” – meaning, this is offered when the given warranty has already expired (but, only for a short time after warranty expiry). This kind of warranty, however, is only offered when you asked. And, it is only given according to the discretion of the manufacturer.

If you encounter any problem in your car a few days after its warranty has expired, you have another option aside from bringing your car to an auto repair shop and spending on car repair. You can try getting in touch with the manufacturer to ask for help on the repair of the part involved.

Most manufacturers will consider the idea of providing assistance as long as: (1) the customer is loyal to the company, and (2) the correct interval has been followed when it comes to the maintenance of the vehicle.

The first is important because it shows the manufacturer that you’re bringing them some profit, that you’re a contributing car owner, so to speak. And, they can get some more benefits when they help you. Meanwhile, the second is sort of like standard procedure. Of course, no shop would want to offer assistance if the mechanics know that you’re not taking good care of your vehicle.

The first thing to do to avail of this warranty is to just try. The manufacturer may not shoulder the whole bill, but there’s a great chance it will slash off a certain amount from what you have to pay for the repair.

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