So you bring your vehicle to an auto repair shop to determine the cause of a particular problem that your car is experiencing. The mechanic takes a look at your car, hooks your vehicle to a computer for a scan, and then tells you the cause of the problem—giving you repair options and their corresponding amount. You think you’ll be able to fix the problem yourself, so you decline. Then the mechanic gives you the bill: a whopping $100 for the diagnosis! Should you or should you not pay?
Almost all auto repair shops today charge a diagnostic fee on top of the fee for the actual repair. And in reality, this is valid. You need to pay for the service (the expertise and training) of the mechanic who did the diagnosis. Mechanics compare this to paying for a doctor when you go in for a consultation. In some instances when you let the shop do the repair, it can just include the diagnostic fee on the entire fee for the repair done. In cases when the diagnostic done was just a simple one, the shop owner can also decide not to charge for the diagnosis—but that’s up to the shop owner.
In the end, it still pays to shoulder a diagnosis fee if only to be sure that the person handling your vehicle is someone who is an expert at what he does and someone who is capable of determining the real problem of your ride. If you want to avoid an exorbitant diagnostic amount, you can do your shopping in advance to find the usual diagnostic rate. You can also ask the shop in advance before the mechanic tinkers and does anything with your vehicle. This way, you won’t have to deal with surprises when you finally get the bill and you see a three-figure amount for a simple diagnosis.
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