And, you have control over that. There are certain things that you can do to be able to avoid a future rip-off, and one of these things would be being upfront with your mechanic when it comes to issues that you want clarified. Yes, there are issues that are a little awkward and a little uncomfortable to discuss with your mechanic, but these issues are better left out in the open from the start so that they won’t cause trouble later on.
It’s good advice that you already ask certain questions and clarify some things with your mechanic the first time even before you have to bring your car in for the actual repair. One, ask about the shop’s use of “used parts.” Ask whether it installs used parts in vehicles and how it charges customers for used parts mounted. Once this is clear, the shop will have no need to hide you the fact that a used part is mounted in your car should it fail to find a new part as replacement sometime soon. Two, ask about warranty before any job is started. Ask what kind of warranty it provides to its repairs, and if there are warranties from manufacturers for all parts mounted in your car (in case the shop is the one that provides the replacement). Have the warranty in writing to back you up in case you need to file a claim later on. And three, ask about supply charge. Ask what the shop includes in the supply charge and how much it usually costs.
In all of these questions, it’s easy to gauge whether a shop can be trusted or not, not only according to its answer but as well as to the way it delivers that answer. The shop should be direct and should not appear as if it is hiding something. Once all the issues are clear, you’ll be at peace during the car repairs.
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