There are some of them out there, mechanics who live in their own world. They don’t know how to differentiate. When you visit the shop and bring in your car for a repair, they assume you’re one of them – that you’re also an alien. They explain the problem to you, with hand demonstrations and all that. And then they look at you with that confused alien look when you begin to scratch your head.
Do you know what I’m talking about? I’m talking about mechanics who have their own dictionary that they use even when talking to average mortals like their customers. They fill their explanations with jargons and technical terms that will make you stare at them blankly in confusion. These mechanics don’t have it in their head that they’re talking to someone who’s not inside the automotive arena. There are also some mechanics who use this “technique” to be able to intimidate their customer, making it easier to rip them off.
If you encounter a mechanic like this, don’t give in to the intimidation or the confusion—ask questions and clarifications about things you do not understand. Insist that your mechanic explains any problem or procedure on your level, not on his level. Ask that the explanations be done in layman’s terms. Any reasonable mechanic should understand this.
Of course, as I have mentioned repeatedly in the past, it would help if you do some readings and familiarize yourself with some terms and some conditions about your car so that you don’t go totally clueless while your mechanic is explaining. But while this is a responsibility that you should handle, remember that your mechanic also has the responsibility to make it absolutely clear to you what the problem of your car is and how it can be resolved.
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