Yesterday’s post was about the two characteristics of a good auto repair shop. But, you know that it’s not easy to see these two characteristics from your first encounter with the shop. Therefore, when dealing with a shop, you need to have some sort of third eye when it comes to detecting the good one. How do you do these? Here are three tips:
Problem-centric. A good shop focuses only on the problem and the issue that you’re having with your vehicle. You need to watch out against a shop that offers a lot of extras just a few moments after you’ve brought your car in. If the shop begins to offer what seems like a lot of services other than what you have brought the car for, beware. A good shop will deal with the problem first, and then suggest additional services, if at all, once the main issue has been addressed.
Willing to discuss the problem with you. A good shop will be open about discussing the problem with you in full detail, exploring all options and possibilities to arrive at a correct solution and diagnosis. If the shop seems to be hiding something, is hesitant to completely talk about the problem with you, or is deviating your attention from the main issue, that could indicate something wrong.
One that you trust. No matter how efficient you think the shop is, or no matter how much it exhibits the qualities of a good shop, if you can’t find yourself to trust it, find another shop. You need to feel at peace and at ease with the shop and its personnel. You need to be able to completely entrust your vehicle with the shop. If you leave your car to the shop and you’re worried the whole time your car was there – that’s not good.
No comments:
Post a Comment