Warranty is one controversial issue in auto repair, and there are a lot of gray areas when it comes to this topic. What warranty are you entitled to when you have your vehicle repaired? How long is the said warranty in effect? What are the exceptions? And what are the processes involved when it comes to the processing of claims?
An auto repair warranty is a detail-filled document that requires careful paying of attention. This document varies from shop to shop, from case to case, so you can’t expect a previous repair warranty to be similar to the warranty that you’ll get on a present repair. As to the questions mentioned above, there’s no specific answer that applies to all situations.
So, given this fact, it is of utmost importance that you pay attention to the complete details in the warranty offered by an auto repair shop. There are certain details that you need to look into when checking out any warranty from a shop.
Aside from the usual details (such as the time covered by the warranty), you also have to look into the smaller but more important details like deductibles, if any. Other pertinent information that you need to check would be the shops that can perform warranty repair—this is important in case you need the repair while you’re in a different place. In the same manner, you have to know the procedures involved in making a warranty claim.
The process is crucial because it is sometimes the reason a claim is denied despite its validity. Every small detail in the claim procedure must be checked and followed to ensure that the claim will be approved and that approval will not be delayed.
And when you go for a repair, be sure that you get a copy of the warranty afterwards so that you won’t have troubles should problems arise.
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